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Facts
Summary of Reviews
We have read all expert and user reviews on the Jansno X50. In summary, this is what cyclists think.
8 reasons to buy
- The X50 comes with lights with turn signals, a loud horn, and fenders.
- The half-twist throttle is responsive and easy to modulate, according to testers.
- Jansno includes assembly tools, a pump, a bike lock, and a neck buff.
- Owners praise Jansno’s customer support for quickly resolving their issues.
- Users can program the X50 to have up to nine levels of pedal assist.
- Reviewers and buyers appreciate the upright riding position and comfortable ride on pavement.
- Owners and testers enjoy the plush moto-style seat.
- A tester maintains high speeds of 28mph to 30mph on flat ground with the bike unlocked.
15 reasons not to buy
- Many owners report persistent flat tires and serious electrical failures shortly after purchase, including chargers, batteries, controllers, motors, and headlights.
- Multiple buyers highlight the incomplete or sloppy frame welds, resulting in broken or bent frames.
- Buyers and testers receive bikes with shipping damage, scratches, and parts loose in the packaging.
- Two testers note a very long lag of around three seconds for pedal assist to activate.
- Changing settings in the display is confusing, and the online user manual isn’t helpful.
- Testing shows the mechanical disc brakes lack stopping power. The 160mm rotors are also too small for a heavy, high-speed e-bike.
- Experts report ghost pedaling at speeds above 22mph.
- Reviewers find the motor slow to accelerate and not exceptionally powerful.
- The X50 is heavy at 88.1lb
- With a 34" seat height, the X50 may be too tall for riders under 5’9”.
- The suspension fork and rear shock are stiff, non-adjustable, and creaky, according to owners and reviewers.
- The moped-style frame and fixed-height seat don’t allow enough leg extension for comfortable pedaling for most riders.
- Testing shows the speedometer skews 2mph high and the battery indicator is inaccurate with the motor under load.
- Reviewers complain about the floppy, rattling fenders.
- The X50’s payload capacity is well below average at 264lb.