Heybike Hauler
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Facts
Summary of Reviews
We have read all expert and user reviews on the Heybike Hauler. In summary, this is what cyclists think.
9 reasons to buy
- The Heybike Hauler comes in a single or dual-battery build.
- The Hauler’s 440lb payload capacity is above average for cargo e-bikes. The rack supports 120lb.
- The Hauler includes folding passenger footboards, integrated lights with turn signals, fenders, a single-sided kickstand, and a dual-sided stand.
- Reviewers say the Hauler’s low center of gravity makes for a stable ride, and it handles well when loaded with cargo.
- Testers enjoy the comfort of the upright riding position.
- The suspension fork helps smooth the ride, according to testers.
- The RSX hydraulic disc brakes demonstrate good stopping power in testing.
- Experts appreciate the step-through frame, adjustable stem, and quick-release seatpost for fitting different riders.
- Heybike has a Bluetooth companion app to adjust the display settings.
11 reasons not to buy
- The low bottom bracket leads to pedal strikes, even in light turns, as reported by one expert.
- Accessory options for the hauler are limited.
- Two reviewers report a one to two-second lag in pedal assist activation and deactivation.
- The dual-battery build doesn’t come with an extra charger, making charging inconvenient and lengthy.
- The Hauler’s IPX4 water rating is below average, and a tester complains that the electrical connections for the second battery are exposed if it’s not inserted.
- The basic display disappoints reviewers.
- Assembly is time-consuming and difficult, according to testers.
- The Hauler is heavy at 88.2lb with one battery or 97lb with two.
- One reviewer complains of ghost pedaling above 23mph.
- A tester reaches 31mph using the throttle, exceeding e-bike classification laws.
- Buyers express frustration with shipping delays and Heybike’s unhelpful customer support.
Bottom line
The Heybike Hauler is a step-through cargo e-bike available in a single or dual-battery build. Reviewers are impressed by the ride comfort, quick fit adjustments, high payload capacity, and included accessories. The Hauler also handles well while loaded. However, this bike is very heavy, especially with two batteries. The most notable issue is the likelihood of pedal strikes in turns. Additionally, lagging pedal assist, ghost pedaling above 23mph, and limited accessory options further reduce the bike’s appeal. While experts consider the Hauler an acceptable budget cargo e-bike, its flaws are too numerous to overlook. Alternatives include Aventon’s Abound or Lectric’s XPedition.
Expert Reviews
83/100 based on 3 rated expert reviewsIs the Heybike Hauler Perfect for You? Complete Review!
The Best Cargo E-Bike for the Money: Heybike Hauler Review
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