Gazelle Ultimate C380+

86/100
BikeRide Score
?
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Facts

Gender
Release Year
Brand
Charge Time
4.5 Hours
Maximum Range
55 Miles
Top Speed
28 mph
Watts
250 W
Torque
85 Nm
Volts and Amp Hours
36V 13.4Ah
Class
Drive
Wheel Size
Weight
62.6 lb
Suspension
Brake Type
Frame Material

Summary of Reviews

We have read all expert and user reviews on the Gazelle Ultimate C380+. In summary, this is what cyclists think.

13 reasons to buy

  • Gazelle offers the Ultimate 380+ as a mid-step or high-step, with three sizes and a total stated height range of 4’10” to 6’4”.
  • An expert says the bike is stable and easy to control at its top speed 28mph.
  • Testers enjoy the stepless shifting of the enviolo 380 CVT hub, which allows riders to shift gears without pedaling.
  • Reviewers find the Ultimate C380+ comfortable, citing the upright position and the ride-smoothing effect of the suspension fork and 1.85” tires.
  • The stem has 60 degrees of angle adjustment for finding a better fit.
  • The Gates Carbon belt drive is quiet, grease-free, and low-maintenance.
  • Reviewers commend the stopping power from the four-piston Shimano MT402 hydraulic disc brakes.
  • The Ultimate C380+ comes with lights, fenders, a cafe lock, and a rear rack rated for 59.5lb.
  • A tester praises the 85Nm Bosch motor’s performance on hills.
  • The 80mm suspension fork has preload and rebound adjustments and lockout.
  • The 4A fast charger returns short charging times.
  • One reviewer compliments the internally routed cables and high-quality paint finish.
  • Gazelle provides a warranty of ten years for the frame and five years for the fork.

6 reasons not to buy

  • The included taillight doesn’t have brake activation.
  • The Bosch Purion display is basic, doesn’t include USB charging, and lacks Bluetooth to connect to Bosch’s app.
  • Experts complain that the cafe lock's key must be left in while riding.
  • Multiple reviewers find the motor loud.
  • The Ultimate 380+ is only available in a single color.
  • A US-based reviewer complains of poor warranty fulfillment by Gazelle.

Bottom line

Gazelle’s Ultimate 380+ is a Class 3 commuter e-bike with a Gates Carbon belt drive, enviolo CVT hub, and 85Nm Bosch Performance Line Speed motor. It’s available in three sizes and as a step-over or mid-step. Experts praise the premium build quality and components, smooth stepless shifting, quality brakes, and comfortable ride. Complaints are mostly minor. Overall, reviewers feel that the Ultimate C380+, though expensive, is an excellent electric city bike.

Expert Reviews

88/100 based on 2 rated expert reviews
87
?
This review has been given a score. Read more here
Electric Bike Review

Gazelle Ultimate C380+ HMB Review

It’s really fast, it was really feeling good and the bike tracks so nicely it’s a really stable-feeling bike… very upright, very comfortable…

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89
?
This review has been given a score. Read more here

Tested: The Gazelle Ultimate C380+

The C380+ is not some cheap lock-up city bike; it is a costly one, and with the exception of the “cafe-lock”, is exceptionally well-designed and functional.

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Gazelle Ultimate C380 Plus HMB Isn’t Your Average E-Bike

It’s a great bike to get started on, my only beef here is that it costs… a ton of money. I do think this bike would make a great use case for sharing within a family…

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My Real Estate DOJO

Gazelle E-Bikes: Warning Do Not Buy a Gazelle Ultimate C380+ Without Watching This Video First!

The only improvements that I would really suggest [are] that they add more water bottle [cages and] Bluetooth… and then honestly that’s it… this is an amazing bike…

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Gazelle Ultimate C380+ E-Bike Review: For Those Times When Cars Are Terrible

All told, I was thrilled with the Gazelle. It’s definitely pricey, but then, it sure seems like you’re getting a suitably elevated product.

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CNN Underscored

Worth the Splurge: The Gazelle Ultimate C380+ HMB E-Bike Rides with Comfort, Power and Style

If you’re a commuter or city cyclist who wants all of the technological sophistication the industry has on offer for your everyday grocery-getter, look no further.

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User Ratings

95/100 based on 4 ratings
  • 5 star
    75%
  • 4 star
    25%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%

Rankings

Compared to other bikes
#164 Best Electric
Top 40%
#46 Best Seniors
Top 40%
#6 Best Gazelle Bike
Bottom 40%
#312 Best of All Bikes
Top 40%

Bike Comparison

Gazelle Ultimate C380+ in comparison to averages
Gazelle Ultimate C380+
86

Forum Discussions

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