Ridstar H20
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Facts
Summary of Reviews
We have read all expert and user reviews on the Ridstar H20. In summary, this is what cyclists think.
4 reasons to buy
- Owners relish the H20’s speed and acceleration, one reporting this bike reaches 31mph uphill.
- This bike comes in two variants. The H20 has a 720Wh battery and a 1000W rear hub motor; the H20 Pro has an 1,100Wh battery and dual motors with a total of 1500W.
- A 250lb owner says the H20 carries them effortlessly.
- The H20 comes with lights, fenders, and a cargo rack.
12 reasons not to buy
- Owners report faulty and missing parts, questionable engineering, poor reliability, and customer support so bad they feel ripped off.
- Ridstar only provides warranties for bikes bought directly from its website. This catches out many buyers, leaving them with no recourse when their bike fails.
- Ridstar's warranty is "limited to a one-time replacement of defective parts at Ridstar's sole discretion."
- This bike’s motor power and top speed don’t comply with e-bike regulations, making it illegal for use on public roads and trails.
- Finding clear and reliable details of this bike's specification or claimed performance doesn't seem possible.
- Owners complain that the H20's mechanical disc brakes are noisy and ineffective.
- Buyers say the instructions that come with the bike are vague and unhelpful.
- The basic suspension is clunky and noisy, according to owners.
- Owners say the cheap stock tires are prone to punctures.
- One owner struggles to assemble the bike because the front axle is too short.
- Owners find this bike doesn’t fit in some cars, even when folded.
- This bike's electronics don't appear to have passed safety testing (UL certification).
Bottom line
Ridstar’s H20 is a folding fat-tire e-bike with dual suspension, available with a single 1000W motor (H20) or two motors totaling 1500W (H20 Pro). There are no reliable expert reviews. The speed and acceleration impress owners, but the power and top speed make it illegal on public roads. The weak brakes are a safety concern on a bike this heavy and fast. Owners lament the clunky suspension and puncture-prone tires. The bike is hard to lift and too big to fit in some cars. Ridstar’s biggest problem, however, is the litany of complaints about questionable engineering, broken bikes, and “terrible” customer support.
Expert Reviews
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